General:

• What types of shoes do you sell? (Briefly describe the categories and brands you offer)
• How do I create an account and buy shoes? (Explain the buying process step-by-step)
• How do I sell shoes on your website? (Explain the selling process step-by-step)
• What are your fees for buying and selling? (Clearly state your commission or service fees)
• Do you ship internationally? (Specify countries or regions you ship to)
• What payment methods do you accept? (List accepted payment options)
• How do I track my order? (Explain the tracking process)
• What is your return policy? (Link to dedicated return policy page)

Authentication & Verification:

• How do you authenticate the shoes you sell? (Explain your authentication process)
• What happens if I receive a fake shoe? (Outline your policy on counterfeit items)
• Do you offer any guarantees on the authenticity of the shoes? (State your guarantee if applicable)

Pricing & Conditions:

• How do you determine the prices of the shoes? (Explain your pricing factors)
• Are the shoes brand new or used? (Specify the condition of your shoes)
• Do you offer any discounts or promotions? (List any ongoing or limited-time offers)
• What payment methods do you accept for selling shoes? (Specify applicable methods for sellers)

Account & Security:

• How do I update my account information? (Guide users to account management page)
• How do I reset my password? (Explain password reset process)
• How do I keep my account secure? (Provide security tips)
• What information do you collect about me? (Link to your privacy policy)

Shipping & Delivery:

• How much does shipping cost? (Offer estimated shipping rates or link to detailed information)
• How long does it take to receive my order? (Specify typical delivery times)
• Do you offer expedited shipping? (State options if available)
• What countries or regions do you ship to? (Reiterate international shipping information)

Additional:

• How can I contact customer support? (Provide contact information and options)